Support

Please contact the teacher or tutor to get the information you need to enter a course (for example, the enrolment key) or about content and activities in a course.

Help Desk service is not entitled to provide data for entering a course without the explicit authorization of the teacher and tutor.

Technical Support

Please write to Help Desk service using only your institutional credentials (e.g.: "name.surname@studio.unibo.it", "@unibo.it").

E-mail must contain the following details:

  • a brief description of the problem in the e-mail subject
  • your name and surname
  • your matriculation number
  • the full name of the course to which you're enrolled or to which you're trying to access
  • a clear and full description of the problem.

Contacts: cesia.assistenzaelearning@unibo.it (office hours: from Monday to Friday 8.30 a.m to 2.30 p.m)

Ultime modifiche: venerdì, 3 aprile 2015, 11:14